We'd like to get your feedback on which 4.5 feature you are most excited about. Now that you know how easy it is to use, why not order a Reporter and get started? Say goodbye to hidden devices and incomplete user information. We are evaluating this too so I'll let you know what we find. We use it as a sales tool and for QBR's. I am looking at Network Detective by RapidFire Tools as a tool to get sales and I am wondering if anyone is using it and if they would recommend it or an alternative? I like ND, I use a lot but isn't really designed for out of the box reporting that generates sales. No, its not required. It actually will find networks and operates at layer 3 not just layer 2 like Domotz. Frankly, if I only had a few systems to monitor from a remote location and firewalls, latency and bandwidth weren't an issue I would probably just use the server's collector to do that work. However, if they were onsite this may not be possible, and a client may therefore be charged additional fees. If you do not know your account rep simply email sales at sales@rapidfiretools.com. Summary The Network Detective Client-Connector is an add-on designed for IT service professionals who want to automate the regular or periodic collection of network data from multiple client sites, and have the resultant scans available for download directly into the Network Detective application. Refer to "Initial Reporter Setup" on page 17, Reporter User Guide. What requirements is needed to be the a finest unit to monitor? Should there ever be a question raised around the tampering of a device whilst a remote collection is in process then there are forensic analysis techniques that can be applied to prove or disprove such claims. Looks like the kind of thing any Network Analyst with any network inspection/monitoring software could do. All you need is a single Reporter subscription for unlimited use, "end-to-end" automation of recurring IT Assessments for all your clients. No. You need a tool that automatically scans network devices and populates the information in your documentation software. As a result I am looking for ways to decrease the total scan time andthe RDCs are one way for me toaccomplish this. Log into the RapidFire Tools Portal to get on-demand access all risks, asset data, and more. The Network Glue collector detects all devices on your clients networks regardless of vendor. What is the best way to do this? Not all the clients are the same, and your service levels may differ, too. What are it functionalities, and what are the differences between local and remote. Document management systems: platforms such as SharePoint can be fully extracted and preserved remotely. To order Reporter, risk free, use the Upgrade button from within the Network Detective application or contact your account rep for more details. Once the prospect becomes a customer we automate the scans with Rapid fire tools . With more and more people working from home, digital devices are no longer centralised at a companys office. Network Detective Reporter Appliance Remote Data Collector (RDC) silent install NOTES: - Mind all double quotes! I just wish that the guide could have been updated a bit more clearly when explaining which ports needed to be opened. When our on-site technicians make a change, they no longer have to remember to update the documentation and diagrams, and our help desk automatically sees these changes.. Ive had it for 1.5 years and am going to drop It as soon as the Kaseya rep can stop telling me he has to get contract changes approved. Network Detective Remote Data Collector The Network Detective Remote Data Collector installs as a Windows Service and is associated with a Connector for Reporter. The Network Detective Application and Reporting Tool is a rich .Net application that is used to generate Network Detective reports. If you want to get a real steal, pre-pay your Reporter subscriptions for one year at just $2,500. Default: 60 Requires: -sql Switch: -credsuser Details: The username used to connect to Active Directory if the -ad switch is used. However, there will still be instances where onsite data collection will be required, partly down to various factors that we will cover in this article. For EU partners, enter https://api.eu.itglue.com. Setting up Remote Collector is incredibly easy, it took me approximately 5 to 10 minutes each to setup 6 remote sites and have those collecting data. It is purely the mechanism for accessing the device that is different. My guess is he will last as long as a dozen Krispy Kreme donuts sitting outside a weight watchers office. With a remote data collection, these ancillary expenses are not incurred on a matter. Network Detective Pro vs ManageEngine ADAudit Plus What is Network Detective Pro? The businesses that Iwork with on a repeat basis, Ihave setup with Spiceworks on their server, and setup the Remote Data Collector to send the info back to my central installation. Historically, there was never a second thought to the need for a digital forensic expert to be in physical possession of a digital device to preserve its contents. IT asset management ensures that the organization makes the, Vendors play a critical role in the success of, IT Glues suggested documentation and checklists in AutotaskThere are two, Start 2023 the right way! You can order it that way and install it as a Hyper-V or VMware virtual machine, or add a physical server to your subscription and well ship it to you with Reporter pre-installed. Click here to learn more about How It Works. Fantastic. we use Domotz for the same purpose. The resulting encrypted scan file can be saved back to the same memory stick. Every Risk. Credentials are passed into the script from a simple PHB webpage that sends out three states 0=wait, 1=OK, 2=Done. The Remote Data Collector can optionally be installed via scripting through the use of command line switches. Dont have a spare server with the right specs? It made us a grown-up IT service provider and gave us the ability to respond quickly and accurate to any problems or issues 24/7 365 days a year. Ensuring that remote access logs, courier records a documented record of the process is retained provides sufficient evidence of any virtual handover process. This way we are a Pro-Active party, which can provide that little bit of extra to our customers. This is the point in the conversation where I have to ask - "What are you trying to accomplish with the remote collector?". Until recently bandwidth has been largely limited, due to cost, to frustratingly slow 64k-520k diginet provided by our only telecommunications service provider. That's perfectly fine by me! Network discovery tools are commonly used to detect network overloading, network vulnerability, server issues, connectivity issues and more. Network discovery is not a one-and-done process. I suppose if you wanted to monitor a single server you could do that with the remote collector, so it's not a question of granularity. Alvarez & Marsal has announced the appointment of Nicholas DeLuca as a Managing Director in the Mass Torts practice within its Disputes and Investigations (DI) group. It's invaluable. In the past we used to have several different tools, but none of them was so easy. We use it internally combined with the reporter and cyberhawk add-ons. Not a single business owner is going to look at ANY of their reports and buy from you because of the reports. I like it for summarizing details help me characterize a network on a logical network map or create a gap analysis. As part of this, the team is continuously developing procedures for capturing across various sources, ensuring that all of our processes are conducted in a forensically sound manner to certify that any investigative findings are admissible in court and will withstand scrutiny. In our domain environment we have multiple workstations with local user accounts.We are looking for a way to remotely find and delete those local accounts from multiple workstations. Thank you so very much Spicework Reporter then works together with a Remote Data Collector (RDC) - an automated data collector used to execute network and local computer scans necessary to perform Network, Security, Office 365/Exchange, SQL Server, HIPAA, and PCI assessment. - And we can even give in a site name, which we use for our customers company name and filter those into separate groups. The only internet connection is at our data center so while each location has a direct T1 connection to it, having our server try and scan over all those T1s would mean that we would never have a fully completed scan without missing devices. Leave the site walks to us. Copyright 2023 RapidFire Tools, Inc. All rights reserved. PERSONALLY - I found it pretty expensive for what it is and did not like the contract terms. Your daily dose of tech news, in brief. RapidFire literally gives you no way to cancel. On many matters, this involved the deployment of teams of experts to client locations. I think I can speak for a lot of us if I say: You may also choose to add another collector if your vC Ops server is resource constrained. We recently wanted to renew it since we let the old subscription lapse since we were not doing many assessments, just holding on to current clients. Then we keep it if we have done the sell, to continue monitoring our customer's network. At this time I am scanning every ip address in 17 subnets to catch all the equipment on the network, most of these subnets only have 5 - 10 items on the network but there is no standard for the DCP scope servers on the subnets. Depending on the requirements, a remote collection may still be a viable option but does require additional support from the person in physical custody of the device. Atlanta, GA 30338 Working with clients like BMW and Mazda it is imperative to use that our servers are online, have enough disk space, that needed services are started and no errors are popping up in the event logs. Additional Information The Remote Data Collector can only be used in conjunction with the Reporter appliance. When it comes to pitching a new prospect, you dont have the time, luxury or permission to install software, agents or probes. Switch: -sqltimeout <timeout in minutes> Details: Sets the timeout in minutes for MS SQL Server detection and collection on the network. I set up my remote data collector to connect two networks in the same office. Network Detective IT Assessments & Documentation General Microsoft Cloud Assessment (MCAM) - Unimplemented Microsoft Control: Integrated Apps Antivirus/Antispyware reported incorrectly. The Reporter software appliance is an add-on to any other Network Detective subscription you have. The client I have been working for has a tenant that shares my IT services, and though the long-term plan is to combine the two networks, the decision makers have not wanted to make any changes. Network Detective Pro includes a software appliance and individual Remote Data Collectors (RDC) that you only need to install on one machine at each client site. In the future I am hoping/thinking about setting some of the laptops that seldom are on the network with their own RDC to report their stats through the internet but that will require me to explore opening and forwarding ports on our firewall which I have not looked into yet. Should the custodian not have this information, it can often be provided by a custodians company IT team but there may be pushback from a security standpoint. Network Detective Alternative : r/msp by fishermba2004 Network Detective Alternative Can anyone suggest an alternative to Network Detective? Data from the various scans and worksheets are automatically analyzed and seamlessly integrated into a set of PCI Compliance reports that you can brand as your own. Easily rotate on-premises Active Directory passwords in IT Glue with just one click. Default: 60 Requires: -sql Switch: -credsuser Details: The username used to connect to Active Directory if the -ad switch is used. The software appliance is a simple, fast Windows install so you can be up-and-running quickly. Atlanta, GA 30338 - Install a second Spiceworks at our clients offices. Automate network discovery, documentation, & diagramming. Either way, the system relies on non-intrusive data scanners that quickly pull in and encrypt a massive amount of network, cloud, asset and user data. We used to use RapidFire tools Network Detective for a few years. The ability to troubleshoot an acquisition where it is not working is more difficult in a remote collection scenario. Chain of custody this can still be achieved albeit with slightly different procedures to those that would be used if a physical handover of a device is being performed. The flexibility allows you to time the scans and report generation around your predefined staffing levels. The metrics collected are processed (analytics performed) by the vC Ops server. DETECT IT Catch unauthorized network changes & suspicious activity. Click here to watch the webinar and get the blueprint. The software appliance is a simple, fast Windows install so you can be up-and-running quickly. It works like this: Script creates a new directory on the C:\ drive, downloads the necessary exe file to run ND and extracts it. The Network Detective Data Collector is a Windows application that performs the data collections for both the Network Assessment Module and the Security Assessment Module. This is where Spiceworks Remote Collector has been instrumental in providing me with accurate remote data collection whereas before, due to increasing demands on the slow lines, I was receiving more scan errors than completed scans, which quite frankly irritated me immensely. Network Detective Reporter is your ticket to increased productivity through pre-scheduled data collection, and automatic generation and delivery of your IT Assessment reports. There are a set of adapte- instances in each remote/local collector, right? Not a fan of the formatting of the reports at all, so it generally takes a lot of time to make them look what I would consider presentable, but does provide a good amount of info. Thank you chuckbales for the notification. When data is captured remotely, there can be a quicker turnaround in preparing this for follow on processes, such as a document review/disclosure exercise. I have experience spinning up servers, setting up firewalls, switches, routers, group policy, etc. (If anyone has experience with this I would love to hear about it.). All of the automatically-generated reports will be saved directly to the Reporter appliance, but you also can specify whether you want the reports to be emailed to you or your client as an attachment, as a link, or uploaded into your existing Network Detective cloud storage. Use Network Detective to schedule the time and frequency of the scans, along with which reports you want to automatically generate. Forensically Sound Captures Remote collections typically apply the same tools and techniques as those used during an in-person capture. When network discovery is enabled, you can track and prevent such unauthorized access. He'll be working on Spiceworks Community Update (January 8th, 2010, 6:00pm CST). I have been searching for weeks and nothing comes close. Theyll appreciate the attention and you will create a ton of good will. Emails: online email service providers such as Outlook, Office365, Gmail, and Yahoo, as well as other email providers can all be downloaded remotely in a forensically sound manner using specialist data capture software. And for any add-on adapter, it resides on local collector, am I right? And, to help guide you in setting up these services, weve created three blueprints that tell you exactly which scans to run, when to run them, which reports to generate and what to do with them. You can even add notes, instructions, procedures and passwords to streamline servicing the issues and risks found by Network Detective Pro. I am trying to figure out what remote collectors can do for us. You may extract it to a folder or USB drive. Flashback: February 28, 1954: First Color TVs Go on Sale (Read more HERE.) This is installed on your workstations/laptops; it is not intended to be installed on your client or prospect sites. This immediate deployment could be down to the lack of understanding, or comfort, with what can be achieved with remote data collections, and how these are just as defensible as an onsite collection. Now, this whole process is automated. With this shift in location of employees, the physical location of potentially relevant information is no longer centralised within the four walls of a companys office. Being able to install Spiceworks in a remote location and monitor the machines automatically has saved me a lot of time. Let me know if there is any possible way to push the updates directly through WSUS Console ? Now I just need to find out a way to setup more RDCs on subnets that do not have a computer that always is on and remains in that subnet. Theres no more need to send a technician on site to collect the data, which saves you money. As long as you have downloaded the past scans or reports from the Reporter you are cancelling, youll continue to have full access to them. You have complete flexibility to create a fresh set of reports with each scan, or just generate selective reports that you want to regularly review internally or with your clients. - Make some changes to the .yaml files so the scan data will be collected and send over the web to the main SW installation. Robust network discovery tools like Network Glue also come with features like network diagramming to create a visual representation of how devices are connected in your network. If you want to use a network monitoring tool for discover use Auvik. To date I have not had to intervene in any of the Remote Collectors; they just work. More importantly, network discovery software helps you identify vulnerabilities in your network and prevent issues before they can disrupt your whole network. Depending on the needs of a project or client, remote data collections may be a more feasible method of obtaining data from relevant devices. Thank you Spiceworks for all you do, and how you enable a small business like me that cannot afford that BIG software to be able to compete with larger ITfirms, and appear larger than I am. Let Network Glue generate comprehensive network diagrams for you. It works really well - thanks Spiceworks! IT Assessments & Reporting Made Easy Ensure that a Remote Data Collector (and its associated Client-Connector) is set up with a Reporter Site configured to perform regular scan tasks. Reporter is a must-have add-on to boost your productivity, whether you order just one of our modules or have them all. It's easy to use when it works which is about 10% of the time. Rapid fire tools should be used for your own discovery. The cost is $250/month for unlimited use. We forward any alerts Spiceworks creates to our 24/7 support line and to the Spiceworks helpdesk. I am a small ITconsultant, that works with other small businesses. However, this can be prevented if you have strong encryption enabled in your network. In the API URL field, enter https://api.itglue.com. What is your business like? . Reporter consists of a software appliance and individual Remote Data Collectors (RDC) for your client sites. Speed up your onboarding process. I work for an IT support company based in the UK. They keep adding things without polishing up the previous additions. This was horrible for bandwith, but it gave us what we needed, sort of, But then Francis (Spiceworks) came along with his initial RDC setup. Resource for IT Managed Services Providers, Press J to jump to the feed. Configure GPO to Allow WMI access to all workstations in a Domain Environment How do I register for a helpdesk account? For storage, I may have 2 remote collectors, each for 10 arrays, doing the same things as local collector. So the on duty technician will be notified immediately when anything is wrong, even after office hours. Be proactive, not reactive. For those of you who are considering using RDCs, see this How-to for setup instructions. I'd like to introduce Jake, who is joining us as a web designer. Loved it, it made great assesment reports. There is no better time. In a highly regulated environment this relieves me of some burden. The purpose of network discovery is to improve visibility into a network infrastructure. So what did Spiceworks and RDC do for us? I finally gave up and put a disabled PayPal virtual card in the portal. The additional functionality has allowed us to grow as an organization and we have been able to put those costs into other projects. Detective-200 Ruggedized, Ultra-High Sensitivity, Transportable HPGe Radionuclide Identification System Detective-Remote Nuclear Threat Detection Software Mobile Radiation Detection System Applications Chemical Weapons Identification + GRACE Gamma Ray Analysis of Chemical Elements PINS3-CF Chemical and Explosives Identification System Any tips and tricks for other Spiceheads who may be considering using Remote Data Collectors? Due to the levels of security present on modern smartphones or tablets, acquiring these types of devices can be demanding and may require more hands-on involvement in order to obtain an extraction. The information send out by the RDCs is not critical business information, but we do want the best possible security for our clients. What is the data flow? I had a look at their homepage. I think there should be a guide line for this, shouldn't it? However, these can be overcome by utilising a remote data collection methodology. SO MANY REASONS TO AUTOMATE YOUR ASSESSMENTS. Leading global professional services firm Alvarez & Marsal (A&M) further bolstered its Disputes and Investigations offerings by appointing as Managing Director Kenneth Jones, former Deputy Chief Postal Inspector of the Postal Inspection Service. They are a separate division of our company and they have about 20 PCs and one server there. It's clear about how it functions. It even discovers Active Directory environments including the AD role of each workstation and server, and automatically brings in AD users from on-premises or hybrid environments. Todays IT infrastructures in many organizations are getting too complex and massive, and manually managing these networks is next to impossible. I am the IT Technical Support Manager for Bidfreight Port Operations, a company that has established itself as a world leader in cargo handling, stevedoring, distribution and storage, a company which runs 24 hours a day, 7 days a week and 365 days a year. Does it talks/transmits data to internal collector? For example, a DMZ where you only want to open a minimum of connections internally or at a distant location where you have limited network connectivity . Whilst the remote data collection process can provide an efficient method of obtaining client data, there are disadvantages, or potential risks, associated with not having an expert present on-site to conduct the acquisition: There are significant benefits in performing remote collections, but it is always necessary to weigh up these against the previously discussed precautions whilst also taking time to consider to feasibility on a case by case basis. You n Once I have an administrator account and a user account setup on a Win 10 Pro non-domain connect computer. Visualize your clients network and interpret areas of weakness. The Reporter annual subscription costs about $8 a day (less if you take advantage of our pre-pay discount), for unlimited use on all your client networks! New customers should follow the same procedure after purchasing your first module(s) and installing the Network Detective application. Run Network Detective Automatically Script Sharing As an MSP, we use Network Detective to gather information about current client's network status/setup as well as potential clients to get a handle on what may need to be done. A few such case examples are: If you would like to discuss the feasibility of performing remote data collections on an existing or future matter, then please do not hesitate to get in touch with the author Graeme Buller or one of the A&M team. Physical devices: including servers (both physical and virtual), computers and laptops (Windows, Mac and Linux devices), and mobile phones (the capability of conducting remote captures of mobile phones can vary due to the need for hands on access to the device). Supporting Documents Network Detective User Guide If youre an existing customer, log into your Network Detective application and click on the Upgrade button in the top right side of the main screen. We even get a nice overview of all our customers RDC in the settings panel. Iam working for a medium sized construction company (130 workstations - mostly laptops) spread over 3 physical offices and many job sites. With a network discovery tool, you will get an accurate picture of your network health and gain full visibility. Again, any feedback would be appreciated. I can't think of anything Spiceworks can't help me accomplish (except providing me with a clone of myself to go to work for me). The wizard runs to either get information locally or across the network. I thought adapter should integrate those info from all related collectors. We cant all be artists. That's correct, you create an adapter instance for each collector. Thank you for posting this. That means more incremental change reports, more frequent security scans, and more updated reports whenever you need them. A network discovery solution scans your network for IP addresses and subnets with the help of network protocols like SNMP (Simple Network Management Protocol). Cost Savings - directed at a reduced cost due to the limited need for travel charges and expenses for a forensic consultant to travel and attend an on-site address. Just haven't had the time to look just yet. PROVE IT Prove your infosec and compliance programs are working. One user at our Canadian site was surprised when our support person calledand told her we needed to uninstall Yahoo Toolbar from her computer. With this setup, we now have 13 remote collectors setup and each one scans its own location and sends the data up the line to our central server at the data center. and show. We also use the reporter tool to automate quarterly scans and reports for our managed clients. A network discovery tool helps you manage your network better and identify points of failure before they turn into actual issues. Network Detective PRO Reporter Appliance Remote Data Collector (RDC) silent install NOTES: - Mind all double quotes! The time you save running just one automated assessment per month for each of your clients will pay for this tool. Thank you thank you thank you. Moreover, your network discovery software should be able to integrate with other popular tools in the market. Correct me if I read it wrong. 678.323.1300. I have two Remote Data Collectors. Hello all. [UPDATE] : I have obfuscated the domain name from the URL links. The software appliance is a simple, fast Windows install so you can be up-and-running quickly. We have warehouses and offices in all the ports in South Africa with a user base of about 350 users, 320 desktops, 18 Servers, 50 laptops, 7 domain controllers and 55 printers; this was taken from Spiceworks of which I have been an avid fan and beta tester since version 1.6. We use the network and security modules for assessments prior to proposal and charge for those assessments. I'd love to find something less flaky that doesn't cost $500/month. A few such case examples are: The team conducted a remote collection of over 20 exhibits including email accounts, cloud storage and chat applications using industry standard data capture software . Great! There is, however, a cap on the number of IP Addresses that you can schedule for external vulnerability scans through Reporter. It even discovers Active Directory environments including the AD role of each workstation and server, and automatically brings in AD users from on-premises or hybrid environments. I may be in a bad mood today. Create a new set of reports with each scan, or generate reports that you want to regularly review. Create an account to follow your favorite communities and start taking part in conversations. This process is done continuously, and the network information is kept up to date. The cap is set at 100 IP Addresses per day, and thats to ensure that all users get their reports done in a timely fashion. This is installed on your workstations/laptops; it is not intended to be installed on your client or prospect sites. One is in the building next to ours,forwhich we provide networking services. This is called network sniffing. FULLY AUTOMATE ONGOING REPORT GENERATION & DELIVERY WITH REPORTER. It was stated earlier in this thread - a primary use case for the remote collector is to gather metrics from an environment that is seperated by either logical or physcial networking complexity.

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